Shipping policy

Shipping Policy

 

Thank you for shopping with NordBloom Candles! We aim to provide a seamless shipping experience. Please review our shipping policy below for details about order processing, shipping options, costs, and more.



Order Processing Times

  • Orders are processed within 3-7 business days after they are placed.
  • We do not process orders on weekends or public holidays.
  • Orders placed after 5:00 PM will begin processing on the next business day.
  • Please note that processing times may vary depending on the volume of orders we receive.

 


Domestic Shipping Options


We currently offer shipping within Sweden. Delivery times and options include:

Shipping Option

Estimated Delivery Time

Cost

Standard Shipping

3-7 business days

89kr

Free Shipping

3-7 business days

Free on orders over 499 kr


  • Delivery times are estimates and may vary based on factors beyond our control.
  • Unfortunately, we do not ship to P.O. boxes or APO/FPO addresses.


 

International Shipping

 

We currently offer shipping to all countries in Europe. Delivery times and costs include:

Region

Estimated Delivery Time

Cost

Europe Only

4-10 business days

200 kr


  • Delivery times are estimates and may vary based on factors beyond our control.
  • Unfortunately, we do not ship to countries outside Europe at this time.

 

 

Shipping Costs


 

  • Shipping costs are calculated at checkout based on your selected shipping method.
  • Free shipping is available for orders over 699 kr within Sweden.
  • Domestic Orders(Sweden): customers do not pay any additional fees - all taxes and charges are included
  • International Orders: Customers may be responsible for paying any applicable taxes, customs duties, or fees according to the regulations of their country.


 

Local Delivery Options

  • We offer local delivery within all of Sweden.
  • Delivery typically occurs within 3-7 business days after processing.
  • Please ensure your delivery address falls within our local delivery range.



Returns, Changes, and Cancellations

 

  • Returns: For information on returns, please visit our Return & Refund Policy Page.
  • Order Changes: Once an order has been processed, changes cannot be guaranteed. Contact us immediately at:
    Phone number: +46 729359157
    Email: nordbloom@outlook.com
  • Cancellations: Orders can be canceled before processing begins. Reach out to us promptly for assistance.
  • Lost or Damaged Orders: If your order is lost or arrives damaged, please contact us at:
    Phone number: +46 729359157
    Email: nordbloom@outlook.com
    with your order details, and we will resolve the issue promptly.


Potential Service Interruptions

Delays may occur due to factors outside our control, such as weather conditions, carrier delays, or high order volumes. We appreciate your patience and understanding in these situations.


Order Tracking Details

  • Once your order is shipped, you will receive a confirmation email with tracking information.
  • Use the provided tracking link to monitor your package’s progress.
  • If you encounter any issues with tracking or delivery, please contact us at:
    Phone number: +46 729359157
    Email: nordbloom@outlook.com

Thank you for choosing NordBloom Candles!